The impact of other customers and gender on consumer complaint behaviour in the Ecuadorian restaurant setting
Fan, Alei (Aileen), Van Hoof, Hubert B., Loyola, Sandra Pesantez, Lituma, Sebastián Calle, Granda, Marlene Jaramillo
Published in European journal of tourism, hospitality and recreation (01.05.2016)
Published in European journal of tourism, hospitality and recreation (01.05.2016)
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