by Longfellow, Timothy A., Celuch, Kevin G.
Published in Journal of business and psychology (01.06.1992)

by Taylor, Steven A, Hunter, Gary L, Longfellow, Timothy A
Published in Journal of consumer satisfaction, dissatisfaction, and complaining behavior (01.01.2006)

by Longfellow, Timothy A.
Published in The Journal of personal selling & sales management (01.04.1995)

by Ogbuehi, Alphonso O, Longfellow, Timothy A
Published in Journal of small business management (01.10.1994)