A conceptual model to measure customer's satisfaction in electric power distribution services
Letti Souza, Maria Eduarda, Pinheiro de Lima, Edson, Tavares Treinta, Fernanda, Abrao, Ana Gloria, Gouvea da Costa, Sergio E.
Published in Total Quality Management & Business Excellence (02.01.2021)
Published in Total Quality Management & Business Excellence (02.01.2021)
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