Examining consumers’ usage intention of contactless payment systems
Karjaluoto, Heikki, Shaikh, Aijaz A, Leppäniemi, Matti, Luomala, Roope
Published in International journal of bank marketing (07.04.2020)
Published in International journal of bank marketing (07.04.2020)
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Journal Article
Unlocking behaviors of long-term service consumers: the role of action inertia
Leppäniemi, Matti, Jayawardhena, Chanaka, Karjaluoto, Heikki, Harness, David
Published in Journal of service theory and practice (01.01.2017)
Published in Journal of service theory and practice (01.01.2017)
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Journal Article
How value and trust influence loyalty in wireless telecommunications industry
Karjaluoto, Heikki, Jayawardhena, Chanaka, Leppäniemi, Matti, Pihlström, Minna
Published in Telecommunications policy (01.09.2012)
Published in Telecommunications policy (01.09.2012)
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Journal Article
Targeting Young Voters in a Political Campaign: Empirical Insights into an Interactive Digital Marketing Campaign in the 2007 Finnish General Election
Leppäniemi, Matti, Karjaluoto, Heikki, Lehto, Heikki, Goman, Anni
Published in Journal of nonprofit & public sector marketing (01.01.2010)
Published in Journal of nonprofit & public sector marketing (01.01.2010)
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Journal Article
Mobile customer relationship management: underlying issues and challenges
Sinisalo, Jaakko, Salo, Jari, Karjaluoto, Heikki, Leppäniemi, Matti
Published in Business process management journal (13.11.2007)
Published in Business process management journal (13.11.2007)
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Journal Article