Crisis Management Preparedness to Protect Food Products in a Foodservice Operation
Leong, Jerrold K., Hancer, Murat
Published in Journal of hospitality marketing & management (17.02.2014)
Published in Journal of hospitality marketing & management (17.02.2014)
Get full text
Journal Article
International Foodservice and Sanitation Management Curricula to Enhance Student Skills
Leong, Jerrold K., Hancer, Murat
Published in Journal of hospitality marketing & management (12.01.2010)
Published in Journal of hospitality marketing & management (12.01.2010)
Get full text
Journal Article
Analysis of Hoteliers' E-Commerce and Information Technology Applications: Business Travelers' Perceptions and Needs
Yeh, Ronnie J., Leong, Jerrold K., Blecher, Lee, Lai, Herman H. S.
Published in International Journal of Hospitality & Tourism Administration (11.08.2005)
Published in International Journal of Hospitality & Tourism Administration (11.08.2005)
Get full text
Journal Article
Senior Citizens' Perceived Service Levels in Three Restaurant Sectors
Hu, Shih-Ming, Leong, Jerrold K., Kim, Woo Gon, Ryan, Bill, Warde, William D.
Published in Journal of foodservice business research (13.06.2008)
Published in Journal of foodservice business research (13.06.2008)
Get full text
Journal Article
The Effectiveness of Lodging Crisis Management Plans
Tavitiyaman, Pimtong, Leong, Jerrold K., Dunn, Gregory E., Njite, David, Neal, Dave M.
Published in Journal of quality assurance in hospitality & tourism (01.06.2008)
Published in Journal of quality assurance in hospitality & tourism (01.06.2008)
Get full text
Journal Article
Reasons for Employee Turnover Among Room Attendants: Managers' Perspectives
Madanoglu, Melih, Moreo, Patrick J., Leong, Jerrold K.
Published in Journal of human resources in hospitality & tourism (03.02.2004)
Published in Journal of human resources in hospitality & tourism (03.02.2004)
Get full text
Journal Article
Impact of Guest Reward Programs on the Firms' Performance
Kim, Woo Gon, Kim, Su Youn, Leong, Jerrold K.
Published in Journal of quality assurance in hospitality & tourism (01.01.2003)
Published in Journal of quality assurance in hospitality & tourism (01.01.2003)
Get full text
Journal Article
The Impacts of Culinary Training on Healthful Food Preparation
Hu, Shih-Ming, Leong, Jerrold K., Wei, Cheng-I, Yeh, Jung-Mao
Published in Journal of human resources in hospitality & tourism (05.12.2005)
Published in Journal of human resources in hospitality & tourism (05.12.2005)
Get full text
Journal Article
The Effects of Service Recovery on Repeat Patronage
Leong, Jerrold K., Kim, Woo Gon, Ham, Sunny
Published in Journal of quality assurance in hospitality & tourism (01.01.2002)
Published in Journal of quality assurance in hospitality & tourism (01.01.2002)
Get full text
Journal Article
The Effect of Perceived Risk on Purchase Intention in Purchasing Airline Tickets Online
Kim, Lisa Hyunjung, Kim, Dong Jin, Leong, Jerrold K.
Published in Journal of hospitality & leisure marketing (25.10.2005)
Published in Journal of hospitality & leisure marketing (25.10.2005)
Get full text
Journal Article
Ethical purchasing perceptions and practices of Oklahoma restaurant managers
(Ronnie) Yeh, Jung-Mao, Leong, Jerrold K., Martin, Lynda, Cobanoglu, Cihan
Published in Asia Pacific journal of tourism research (01.01.2002)
Published in Asia Pacific journal of tourism research (01.01.2002)
Get full text
Journal Article