Improving Customer Retention Through Service Quality At Call Centers
Labach, Elaine J.
Published in International journal of management & information systems (05.01.2011)
Published in International journal of management & information systems (05.01.2011)
Get full text
Journal Article
Improving Customer Retention Through Service Quality At Call Centers
Labach, Elaine J
Published in International journal of management & information systems (01.07.2010)
Get full text
Published in International journal of management & information systems (01.07.2010)
Journal Article