Improving Customer Retention Through Service Quality At Call Centers
Labach, Elaine J.
Published in International journal of management & information systems (05.01.2011)
Published in International journal of management & information systems (05.01.2011)
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Journal Article
Improving Customer Retention Through Service Quality At Call Centers
Labach, Elaine J
Published in International journal of management & information systems (01.07.2010)
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Published in International journal of management & information systems (01.07.2010)
Journal Article
Guidelines And Advice For Successful Publication Provided By Journal Editors
Miller, Luke T., Smith, Alice, Labach, Elaine
Published in American journal of business education (01.03.2010)
Published in American journal of business education (01.03.2010)
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Journal Article