Filtering techniques for the intervention planning problems case of incident management in ITIL context
Ketata, Mounir, Loukil, Zied, Gargouri, Faiez
Published in 2017 13th International Conference on Natural Computation, Fuzzy Systems and Knowledge Discovery (ICNC-FSKD) (01.07.2017)
Published in 2017 13th International Conference on Natural Computation, Fuzzy Systems and Knowledge Discovery (ICNC-FSKD) (01.07.2017)
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Conference Proceeding
Using constraint programming techniques to improve incident management process in ITIL
Ghrab, Ismail, Ketata, Mounir, Loukil, Zied, Gargouri, Faiez
Published in 2016 Third International Conference on Artificial Intelligence and Pattern Recognition (AIPR) (01.09.2016)
Published in 2016 Third International Conference on Artificial Intelligence and Pattern Recognition (AIPR) (01.09.2016)
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Conference Proceeding