SERVICE QUALITY: GAP IN AIR TRANSPORTATION
Humaid Al Khayari, Samira Aamir, Mohd Kassim, Norizan
Published in Proceedings on engineering sciences (Online) (01.12.2019)
Published in Proceedings on engineering sciences (Online) (01.12.2019)
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Journal Article
Customer retention measurement in the UAE banking sector
Mohd Kassim, Norizan, Souiden, Nizar
Published in Journal of financial services marketing (01.02.2007)
Published in Journal of financial services marketing (01.02.2007)
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Journal Article
Effect of self‐perceived cognitive factors on entrepreneurship development activities: An empirical study from Oman global entrepreneurship monitor survey
Al Mamari, Fatema, Mondal, Swadhin, Al Shukaili, Abdullah, Kassim, Norizan Mohd
Published in Journal of public affairs (01.05.2022)
Published in Journal of public affairs (01.05.2022)
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Journal Article
Effects of institutional reform on corporate image and value in a developing country context
Mohd Kassim, Norizan, Najdawi, Mohamad, Al Azmeh, Zeina, Sadiq, Hissa
Published in Measuring business excellence (01.01.2010)
Published in Measuring business excellence (01.01.2010)
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Journal Article
Use of information technology and information systems for organisational agility in Malaysian firms
Zain, Mohamed, Kassim, Norizan Mohd, Mokhtar, Eliza
Published in Singapore management review (01.01.2003)
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Published in Singapore management review (01.01.2003)
Journal Article
The Psychological Impact of Covid-19 Pandemic on the General Population of Oman: A National Community-based Study
Al-Jadidi, Saleha, Al-Harrasi, Maryam, Mohd Kassim, Norizan, Alkalbani, Ali, Muthukrishnan, Akila, Al-Shukaili, Ahmed
Published in Malaysian Journal of Medicine and Health Sciences (15.09.2022)
Published in Malaysian Journal of Medicine and Health Sciences (15.09.2022)
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Journal Article
Non-academic service quality: Comparative analysis of students and faculty as users
Sharif, Khurram, Kassim, Norizan Mohd
Published in Journal of marketing for higher education (01.01.2012)
Published in Journal of marketing for higher education (01.01.2012)
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Journal Article