Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry
Line, Nathaniel D., Dogru, Tarik, El-Manstrly, Dahlia, Buoye, Alex, Malthouse, Ed, Kandampully, Jay
Published in Tourism management (1982) (01.10.2020)
Published in Tourism management (1982) (01.10.2020)
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Journal Article
How Color Affects the Effectiveness of Taste- versus Health-Focused Restaurant Advertising Messages
Wang, Bin, Liu, Stephanie Q., Kandampully, Jay, Bujisic, Milos
Published in Journal of advertising (19.10.2020)
Published in Journal of advertising (19.10.2020)
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Journal Article
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-Wen, Marimuthu, Malliga, Kandampully, Jay, Bilgihan, Anil
Published in Journal of retailing and consumer services (01.05.2017)
Published in Journal of retailing and consumer services (01.05.2017)
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Journal Article
"Tailoring" customization services
Wang, Yonggui, Kandampully, Jay, Jia, He (Michael)
Published in International journal of service industry management (08.03.2013)
Published in International journal of service industry management (08.03.2013)
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Journal Article
The Roles of Brand Equity and Corporate Reputation in CRM: A Chinese Study
Wang, Yonggui, Kandampully, Jay A, Lo, Hing-Po, Shi, Guicheng
Published in Corporate reputation review (01.09.2006)
Published in Corporate reputation review (01.09.2006)
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Journal Article
The role of emotional aspects in younger consumer-brand relationships
Hwang, Jiyoung, Kandampully, Jay
Published in The journal of product & brand management (13.04.2012)
Published in The journal of product & brand management (13.04.2012)
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Journal Article
Virtual reality presence as a preamble of tourism experience: The role of mental imagery
Bogicevic, Vanja, Seo, Soobin, Kandampully, Jay A., Liu, Stephanie Q., Rudd, Nancy A.
Published in Tourism management (1982) (01.10.2019)
Published in Tourism management (1982) (01.10.2019)
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Journal Article