Social Media Metrics — A Framework and Guidelines for Managing Social Media
Peters, Kay, Chen, Yubo, Kaplan, Andreas M., Ognibeni, Björn, Pauwels, Koen
Published in Journal of interactive marketing (01.11.2013)
Published in Journal of interactive marketing (01.11.2013)
Get full text
Journal Article
Guest Editorial: Business Ethics in the Era of Artificial Intelligence
Haenlein, Michael, Huang, Ming-Hui, Kaplan, Andreas
Published in Journal of business ethics (01.07.2022)
Published in Journal of business ethics (01.07.2022)
Get full text
Journal Article
Brave New World? On AI and the Management of Customer Relationships
Libai, Barak, Bart, Yakov, Gensler, Sonja, Hofacker, Charles F., Kaplan, Andreas, Kötterheinrich, Kim, Kroll, Eike Benjamin
Published in Journal of interactive marketing (01.08.2020)
Published in Journal of interactive marketing (01.08.2020)
Get full text
Journal Article
Examining artificial intelligence (AI) technologies in marketing via a global lens: Current trends and future research opportunities
Kopalle, Praveen K., Gangwar, Manish, Kaplan, Andreas, Ramachandran, Divya, Reinartz, Werner, Rindfleisch, Aric
Published in International journal of research in marketing (01.06.2022)
Published in International journal of research in marketing (01.06.2022)
Get full text
Journal Article
Toward a Parsimonious Definition of Traditional and Electronic Mass Customization
Kaplan, Andreas M., Haenlein, Michael
Published in The Journal of product innovation management (01.03.2006)
Published in The Journal of product innovation management (01.03.2006)
Get full text
Journal Article
Social media: back to the roots and back to the future
Kaplan, Andreas M, Haenlein, Michael
Published in Journal of systems and information technology (27.04.2012)
Published in Journal of systems and information technology (27.04.2012)
Get full text
Journal Article