Transforming the Customer Experience Through New Technologies
Hoyer, Wayne D., Kroschke, Mirja, Schmitt, Bernd, Kraume, Karsten, Shankar, Venkatesh
Published in Journal of interactive marketing (01.08.2020)
Published in Journal of interactive marketing (01.08.2020)
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Journal Article
The Role of Social Media Content Format and Platform in Users' Engagement Behavior
Shahbaznezhad, Hamidreza, Dolan, Rebecca, Rashidirad, Mona
Published in Journal of interactive marketing (01.02.2021)
Published in Journal of interactive marketing (01.02.2021)
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Journal Article
Artificial Intelligence and Marketing: Pitfalls and Opportunities
De Bruyn, Arnaud, Viswanathan, Vijay, Beh, Yean Shan, Brock, Jürgen Kai-Uwe, von Wangenheim, Florian
Published in Journal of interactive marketing (01.08.2020)
Published in Journal of interactive marketing (01.08.2020)
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Journal Article
Brave New World? On AI and the Management of Customer Relationships
Libai, Barak, Bart, Yakov, Gensler, Sonja, Hofacker, Charles F., Kaplan, Andreas, Kötterheinrich, Kim, Kroll, Eike Benjamin
Published in Journal of interactive marketing (01.08.2020)
Published in Journal of interactive marketing (01.08.2020)
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Journal Article
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Hollebeek, Linda D., Glynn, Mark S., Brodie, Roderick J.
Published in Journal of interactive marketing (01.05.2014)
Published in Journal of interactive marketing (01.05.2014)
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Journal Article
Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience
Petit, Olivia, Velasco, Carlos, Spence, Charles
Published in Journal of interactive marketing (01.02.2019)
Published in Journal of interactive marketing (01.02.2019)
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Journal Article
The Role of Marketing in Digital Business Platforms
Rangaswamy, Arvind, Moch, Nicole, Felten, Claudio, van Bruggen, Gerrit, Wieringa, Jaap E., Wirtz, Jochen
Published in Journal of interactive marketing (01.08.2020)
Published in Journal of interactive marketing (01.08.2020)
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Journal Article
Gameful Experience in Gamification: Construction and Validation of a Gameful Experience Scale [GAMEX]
Eppmann, René, Bekk, Magdalena, Klein, Kristina
Published in Journal of interactive marketing (01.08.2018)
Published in Journal of interactive marketing (01.08.2018)
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Journal Article