Managing customer satisfaction with Metropolitan Public Transport Services based on perceived quality assessments
Skorobogatykh, Irina, Timokhina, Galina, Mkhitaryan, Sergey, Ivashkova, Natalia, Shirochenskaya, Irina
Published in Journal of Eastern European and Central Asian research (04.06.2022)
Published in Journal of Eastern European and Central Asian research (04.06.2022)
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Influence of passenger flow at the station entrances on passenger satisfaction amid COVID-19
Sidorchuk, Roman, Lukina, Anastasia, Markin, Ilya, Korobkov, Stanislav, Ivashkova, Natalia, Mkhitaryan, Sergey, Skorobogatykh, Irina
Published in Journal of open innovation (01.12.2020)
Published in Journal of open innovation (01.12.2020)
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Digital customer experience mapping in Russian premium banking
Timochina, G. S, Prokopova, Lyubov, Gribanov, Yuri, Zaitsev, Stanislav, Ivashkova, Natalia, Sidorchuk, Roman, Skorobogatykh, Irina, Shishkin, Anatoly, Musatova, Zhanna
Published in Economies (01.09.2021)
Published in Economies (01.09.2021)
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Journal Article
Competitiveness of the public transport and car owner behavior: interrelations and contradictions in the light of sustainable development of the metropolis
Skorobogatykh, Irina, Musatova, Zhanna, Sidorchuk, Roman, Ivashkova, Natalia, Nevostruev, Petr
Published in E3S Web of Conferences (2020)
Published in E3S Web of Conferences (2020)
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