Comparing tools for service quality evaluation
Franceschini, Fiorenzo, Cignetti, Marco, Caldara, Mara
Published in The international journal of quality science (01.12.1998)
Published in The international journal of quality science (01.12.1998)
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Journal Article
An empirical investigation into methods affecting the quality of new product innovations
Kessler, Eric H, Chakrabarti, Alok K
Published in The international journal of quality science (01.12.1998)
Published in The international journal of quality science (01.12.1998)
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Journal Article
Application of data envelop analysis in benchmarking
Madu, Christian N, Kuei, Chu-Hua
Published in The international journal of quality science (01.12.1998)
Published in The international journal of quality science (01.12.1998)
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Journal Article
The use of experimental design in the development of new products
Risberg Ellekjær, Marit, Bisgaard, Søren
Published in The international journal of quality science (01.09.1998)
Published in The international journal of quality science (01.09.1998)
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Journal Article
An evaluation of quality culture problems in UK companies
Adebanjo, Dotun, Kehoe, Dennis
Published in The international journal of quality science (01.09.1998)
Published in The international journal of quality science (01.09.1998)
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Journal Article
System building and implementations of TQM in Greater China: an overview
Tuan, Chyau, Fung-Yee Ng, Linda
Published in The international journal of quality science (01.06.1998)
Published in The international journal of quality science (01.06.1998)
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Journal Article