Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis
Cheng, Ching-Chan, Chen, Cheng-Ta, Hsu, Fu-Sung, Hu, Hsiu-Yuan
Published in International journal of hospitality management (01.12.2012)
Published in International journal of hospitality management (01.12.2012)
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Journal Article
Applying the IPA and DEMATEL models to improve the order-winner criteria: A case study of Taiwan’s network communication equipment manufacturing industry
Hu, Hsiu-Yuan, Chiu, Shao-I, Cheng, Ching-Chan, Yen, Tieh-Min
Published in Expert systems with applications (01.08.2011)
Published in Expert systems with applications (01.08.2011)
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Journal Article
An Integration of Kano`s Model and Exit-Voice Theory: A Case Study
Lee, Yu-Cheng, Hu, Hsiu-Yuan, Yen, Tieh-Min, Tsai, Chih-Hung
Published in Asian journal on quality (30.06.2009)
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Published in Asian journal on quality (30.06.2009)
Journal Article
An Integration of Kano's Model and Exit-Voice Theory: A Case Study
Lee, Yu-Cheng, Hu, Hsiu-Yuan, Yen, Tieh-Min, Tsai, Chih-Hung
Published in Asian journal on quality (21.08.2009)
Published in Asian journal on quality (21.08.2009)
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Journal Article
Assessment of supplier quality performance of computer manufacturing industry by using ANP and DEMATEL
Hu, Hsiu Yuan, Chiu, Shao-I, Yen, Tieh-Min, Cheng, Ching-Chan
Published in TQM magazine (01.01.2015)
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Published in TQM magazine (01.01.2015)
Journal Article
青少年自我傷害與自殺成因及預防策略之初步探討
邱紹一(Chiu, Shao-i), 胡秀媛(Hu, Hsiu-yuan)
Published in Journal of Education Research (Print) (01.03.2015)
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Published in Journal of Education Research (Print) (01.03.2015)
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