Toward an Improved Understanding of Online Customer Service Delivery to Millennials
Hodge, Sharon K., Honeycutt, Earl D., Shipley, Danica
Published in Services marketing quarterly (02.01.2019)
Published in Services marketing quarterly (02.01.2019)
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Journal Article
Addressing Service Challenges to Improve Sales Training
Honeycutt, Earl D., Hodge, Sharon K., Attia, Ashraf M.
Published in Services marketing quarterly (02.10.2015)
Published in Services marketing quarterly (02.10.2015)
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Journal Article
Impediments to sales force automation
Honeycutt, Earl D., Thelen, Tanya, Thelen, Shawn T., Hodge, Sharon K.
Published in Industrial marketing management (01.05.2005)
Published in Industrial marketing management (01.05.2005)
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Journal Article
Data mining for hotel firms: Use and limitations
Magnini, Vincent P., Honeycutt, Earl D., Hodge, Sharon K.
Published in The Cornell hotel and restaurant administration quarterly (01.04.2003)
Published in The Cornell hotel and restaurant administration quarterly (01.04.2003)
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Journal Article
Technology and the sales force
Honeycutt, Jr., Earl D., Tanner, Jr., John F., Shipp, Shannon, Thelen, Tanya, Thelen, Shawn T, Hodge, Sharon K, Schillewaert, Niels, Ahearne, Michael J, Frambach, Ruud T, Moenaert, Rudy K, Gohmann, Stephan F, Guan, Jian, Barker, Robert M, Faulds, David J, Rangarajan, Deva, Jones, Eli, Chin, Wynne, Avlonitis, George J, Panagopoulos, Nikolaos G, Bush, Alan J, Moore, Jarvis B, Rocco, Rich, Ahearne, Michael, Jelinek, Ronald, Rapp, Adam, Buehrer, Richard E, Senecal, Sylvain, Pullins, Ellen Bolman, Clarke, III, Irvine, Flaherty, Theresa B, Zugelder, Michael T, Robinson, Jr., Leroy, Marshall, Greg W, Stamps, Miriam B
Published in Industrial marketing management (01.05.2005)
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Published in Industrial marketing management (01.05.2005)
Journal Article
Data Mining for Hotel Firms: Use and Limitations
Magnini, Vincent P., Honeycutt, Earl D., Hodge, Sharon K.
Published in Cornell Hotel and Restaurant Administration Quarterly (01.04.2003)
Published in Cornell Hotel and Restaurant Administration Quarterly (01.04.2003)
Get full text
Journal Article
Data mining for hotel firms: Use and limitations
Magnini, Vincent P., Honeycutt, Earl D., Hodge, Sharon K.
Published in The Cornell hotel and restaurant administration quarterly (01.04.2003)
Published in The Cornell hotel and restaurant administration quarterly (01.04.2003)
Get full text
Journal Article