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Determinants of Customer Satisfaction in Mobile Banking: a PLS Analysis of DG Bankaltimtara Application Users
by
Sisca Santika
,
Habibah Putri Shafar
,
Hendra Sanjaya Kusno
Published in
International Journal of Business, Law, and Education (Online)
(01.08.2024)
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Journal Article
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business
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credibility of banking service companies
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customer satisfaction
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ease of service users
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system security
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transaction speed
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English
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