Mixed Mode Substantially Increases Hospital Consumer Assessment of Healthcare Providers and Systems Response Rates Relative to Single-Mode Protocols
Beckett, Megan K, Elliott, Marc N, Hambarsoomian, Katrin, Lehrman, William G, Goldstein, Elizabeth, Giordano, Laura A, Brown, Julie
Published in Medical care (01.09.2024)
Published in Medical care (01.09.2024)
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Journal Article
Trends in HCAHPS Survey Scores, 2008-2019: A Quality Improvement Perspective
Beckett, Megan K, Quigley, Denise D, Cohea, Christopher W, Lehrman, William G, Russ, Chelsea, Giordano, Laura A, Goldstein, Elizabeth, Elliott, Marc N
Published in Medical care (01.06.2024)
Published in Medical care (01.06.2024)
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Journal Article
The hospital care experiences of older patients compared to younger patients
Elliott, Marc N., Beckett, Megan K., Cohea, Christopher, Lehrman, William G., Russ, Chelsea, Cleary, Paul D., Giordano, Laura A., Goldstein, Elizabeth, Saliba, Debra
Published in Journal of the American Geriatrics Society (JAGS) (01.12.2022)
Published in Journal of the American Geriatrics Society (JAGS) (01.12.2022)
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Journal Article
Gender Differences in Patients' Perceptions of Inpatient Care
Elliott, Marc N., Lehrman, William G., Beckett, Megan K., Goldstein, Elizabeth, Hambarsoomian, Katrin, Giordano, Laura A.
Published in Health services research (01.08.2012)
Published in Health services research (01.08.2012)
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Journal Article
Do Hospital Characteristics Predict Racial-and-Ethnic Disparities in Patient Experience? National Results From the HCAHPS Survey
Beckett, Megan K, Elliott, Marc N, Hambarsoomian, Katrin, Tamayo, Loida, Lehrman, William G, Agniel, Denis, Khau, Meagan, Goldstein, Elizabeth, Giordano, Laura A, Ng, Judy H, Martino, Steven C
Published in Medical care (01.01.2024)
Published in Medical care (01.01.2024)
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Journal Article
Understanding The Role Played By Medicare's Patient Experience Points System In Hospital Reimbursement
Elliott, Marc N, Beckett, Megan K, Lehrman, William G, Cleary, Paul, Cohea, Christopher W, Giordano, Laura A, Goldstein, Elizabeth H, Damberg, Cheryl L
Published in Health Affairs (01.09.2016)
Published in Health Affairs (01.09.2016)
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Journal Article
Accelerating Improvement and Narrowing Gaps: Trends in Patients' Experiences with Hospital Care Reflected in HCAHPS Public Reporting
Elliott, Marc N., Cohea, Christopher W., Lehrman, William G., Goldstein, Elizabeth H., Cleary, Paul D., Giordano, Laura A., Beckett, Megan K., Zaslavsky, Alan M.
Published in Health services research (01.12.2015)
Published in Health services research (01.12.2015)
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Journal Article
Interventions and Hospital Characteristics Associated With Patient Experience: An Update of the Evidence
Beckett, Megan K, Quigley, Denise D, Lehrman, William G, Giordano, Laura A, Cohea, Christopher W, Goldstein, Elizabeth H, Elliott, Marc N
Published in Medical care research and review (01.06.2024)
Published in Medical care research and review (01.06.2024)
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Journal Article
Inpatient care experiences differ by preferred language within racial/ethnic groups
Quigley, Denise D., Elliott, Marc N., Hambarsoomian, Katrin, Wilson‐Frederick, Shondelle M., Lehrman, William G., Agniel, Denis, Ng, Judy H., Goldstein, Elizabeth H., Giordano, Laura A., Martino, Steven C.
Published in Health services research (01.02.2019)
Published in Health services research (01.02.2019)
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Journal Article
Hospital survey shows improvements in patient experience
Elliott, Marc N, Lehrman, William G, Goldstein, Elizabeth H, Giordano, Laura A, Beckett, Megan K, Cohea, Christopher W, Cleary, Paul D
Published in Health Affairs (01.11.2010)
Published in Health Affairs (01.11.2010)
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Journal Article
Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care
Lehrman, William G, Elliott, Marc N, Goldstein, Elizabeth, Beckett, Megan K, Klein, David J, Giordano, Laura A
Published in Medical care research and review (01.02.2010)
Published in Medical care research and review (01.02.2010)
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Journal Article
Survey Protocols, Response Rates, and Representation of Underserved Patients: A Randomized Clinical Trial
Elliott, Marc N, Brown, Julie A, Hambarsoomian, Katrin, Parast, Layla, Beckett, Megan K, Lehrman, William G, Giordano, Laura A, Goldstein, Elizabeth H, Cleary, Paul D
Published in JAMA health forum (19.01.2024)
Published in JAMA health forum (19.01.2024)
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Journal Article
Adapting the Vulnerable Elders Survey‐13 to Predict Mortality Using Responses to the Medicare Health Outcomes Survey
Beckett, Megan K., Elliott, Marc N., Ritenour, Douglas, Giordano, Laura A., Grace, Susan C., Malinoff, Rochelle, Saliba, Debra
Published in Journal of the American Geriatrics Society (JAGS) (01.05.2017)
Published in Journal of the American Geriatrics Society (JAGS) (01.05.2017)
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Journal Article
Changes in Patient Experiences of Hospital Care During the COVID-19 Pandemic
Elliott, Marc N., Beckett, Megan K., Cohea, Christopher W., Lehrman, William G., Cleary, Paul D., Giordano, Laura A., Russ, Chelsea, Goldstein, Elizabeth H., Fleisher, Lee A.
Published in JAMA health forum (25.08.2023)
Published in JAMA health forum (25.08.2023)
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Journal Article
Utilization of the propensity score method: an exploratory comparison of proxy-completed to self-completed responses in the Medicare Health Outcomes Survey
Ellis, Beth Hartman, Bannister, Wade M, Cox, Jacquilyn Kay, Fowler, Brenda M, Shannon, Erin Dowd, Drachman, David, Adams, Randall W, Giordano, Laura A
Published in Health and quality of life outcomes (18.09.2003)
Published in Health and quality of life outcomes (18.09.2003)
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Journal Article
A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care
Elliott, Marc N, Brown, Julie A, Lehrman, William G, Beckett, Megan K, Hambarsoomian, Katrin, Giordano, Laura A, Goldstein, Elizabeth H
Published in Medical care research and review (01.04.2013)
Published in Medical care research and review (01.04.2013)
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