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Unraveling the impact of customer mistreatment on highway toll collectors’ turnover intentions: the roles of stress symptoms, affective commitment, and neuroticism
by
Gao
,
Yongduan
,
Liu, Yanyan
,
He, Jianhua
,
Zhou, Jiaxin
Published in
Frontiers in psychology
(19.02.2024)
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Can qualitative job insecurity instigate workplace incivility? The moderating roles of self-compassion and rumination
by
Qian, Shanshan
,
Lim, Vivien K.G.
,
Gao
,
Yongduan
Published in
Career development international
(15.09.2022)
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psychology
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psychology
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affective commitment
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aggression
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