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Leveraging Engaged Parties in SIP Domains of eTOM Framework by using ITSM Reference Model
by
Faranak Mireskandari
,
Ramin Nasiri
,
Gholamreza Latif Shabgahi
Published in
Journal of advances in computer engineering and technology
(01.11.2016)
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engineering
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business process framework etom
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demand management
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itsm
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parties
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requirement management telcos
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