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Fama, Jason, Peleg, Uri, Bourke, Jr, Michael R, Lawrence, Richard M, Joshi, Sameet Vasant
Year of Publication 31.05.2011
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Year of Publication 31.05.2011
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SYSTEMS AND METHODS OF PARTIAL SHIFT SWAPPING
FAMA, JASON, KORENBLIT, SHMUEL, TEWARI, SWATI, BOURKE, MICHAEL, ROBERT
Year of Publication 10.04.2008
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Year of Publication 10.04.2008
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SYSTEMS AND METHODS OF PARTIAL SHIFT SWAPPING
FAMA, JASON, KORENBLIT, SHMUEL, TEWARI, SWATI, BOURKE, MICHAEL, ROBERT
Year of Publication 10.04.2008
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Year of Publication 10.04.2008
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Method and apparatus for multi-contact scheduling
Nourbakhsh, Illah, Matan, Ofer, Fama, Jason, Veach, Scott, Hamilton, Edward, Fukunaga, Alex
Year of Publication 31.08.2010
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Year of Publication 31.08.2010
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Method and apparatus for multi-contact scheduling
MATAN OFER, HAMILTON EDWARD, NOURBAKHSH ILLAH, FUKUNAGA ALEX, FAMA JASON, VEACH SCOTT
Year of Publication 31.08.2010
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Year of Publication 31.08.2010
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SYSTEMS AND METHODS FOR SCHEDULING CONTACT CENTER AGENTS
FAMA JASON, PELEG URI, PRABHU VINOD, SHVARTS SIMON, BOURKE MIKE, NIES JAMES GORDON
Year of Publication 06.05.2010
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Year of Publication 06.05.2010
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Systems and methods for scheduling contact center agents
Fama, Jason, Peleg, Uri, Shvarts, Simon, Bourke, Mike, Nies, James Gordon, Prabhu, Vinod
Year of Publication 09.02.2010
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Year of Publication 09.02.2010
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Systems and methods for integrating outsourcers
Fama, Jason, Peleg, Uri, Shvarts, Simon, Bourke, Mike, Nies, James Gordon, Prabhu, Vinod
Year of Publication 09.02.2010
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Year of Publication 09.02.2010
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Systems and methods for scheduling contact center agents
FAMA JASON, PELEG URI, PRABHU VINOD, SHVARTS SIMON, BOURKE MIKE, NIES JAMES GORDON
Year of Publication 09.02.2010
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Year of Publication 09.02.2010
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Systems and methods for integrating outsourcers
FAMA JASON, PELEG URI, PRABHU VINOD, SHVARTS SIMON, BOURKE MIKE, NIES JAMES GORDON
Year of Publication 09.02.2010
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Year of Publication 09.02.2010
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SYSTEMS AND METHODS OF PARTIAL SHIFT SWAPPING
BOURKE, MICHAEL ROBERT, FAMA, JASON, KORENBLIT, SHMUEL, TEWARI, SWATI
Year of Publication 06.02.2007
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Year of Publication 06.02.2007
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