Improving relationship quality during the crisis
Estrada-Guillén, Marta, Monferrer-Tirado, Diego, Moliner-Tena, Miguel
Published in The Service industries journal (11.03.2020)
Published in The Service industries journal (11.03.2020)
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Journal Article
Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations
Moliner‐Tena, Miguel Ángel, Monferrer‐Tirado, Diego, Estrada‐Guillén, Marta, Vidal‐Meliá, Lidia
Published in Corporate social-responsibility and environmental management (01.01.2023)
Published in Corporate social-responsibility and environmental management (01.01.2023)
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Journal Article
Consequences of customer engagement and customer self-brand connection
Moliner, Miguel Ángel, Monferrer-Tirado, Diego, Estrada-Guillén, Marta
Published in The Journal of services marketing (03.07.2018)
Published in The Journal of services marketing (03.07.2018)
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Journal Article
The impact of COVID-19 on university students and competences in education for sustainable development: Emotional intelligence, resilience and engagement
Estrada Guillén, Marta, Monferrer Tirado, Diego, Rodríguez Sánchez, Alma
Published in Journal of cleaner production (20.12.2022)
Published in Journal of cleaner production (20.12.2022)
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Journal Article
Social value in retail banking
Carlos Fandos Roig, Juan, Estrada Guillén, Marta, Forgas Coll, Santiago, Palau i Saumell, Ramon
Published in International journal of bank marketing (01.01.2013)
Published in International journal of bank marketing (01.01.2013)
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Journal Article
CSR marketing outcomes and branch managers’ perceptions of CSR
Moliner, Miguel Angel, Monferrer Tirado, Diego, Estrada-Guillén, Marta
Published in International journal of bank marketing (17.01.2020)
Published in International journal of bank marketing (17.01.2020)
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Journal Article
Younger and older trust in a crisis situation
Moliner-Tena, Miguel Angel, Fandos-Roig, Juan Carlos, Estrada-Guillén, Marta, Monferrer-Tirado, Diego
Published in International journal of bank marketing (08.05.2018)
Published in International journal of bank marketing (08.05.2018)
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Journal Article
Entrenamiento de la inteligencia emocional en el contexto de la formación en ventas = Training of emotional intelligence in the context of sales education
Estrada Guillén, Marta, Monferrer Tirado, Diego, Moliner Tena, Miguel Angel
Published in Revista española de orientación y psicopedagogía (31.08.2016)
Published in Revista española de orientación y psicopedagogía (31.08.2016)
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Journal Article
ENTRENAMIENTO DE LA INTELIGENCIA EMOCIONAL EN EL CONTEXTO DE LA FORMACIÓN EN VENTAS/TRAINING OF EMOTIONAL INTELLIGENCE IN THE CONTEXT OF SALES EDUCATION
Guillén, Marta Estrada, Tirado, Diego Monferrer, Tena, Miguel Ángel Moliner
Published in Revista española de orientación y psicopedagogía (01.05.2016)
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Published in Revista española de orientación y psicopedagogía (01.05.2016)
Journal Article