Do loyalty programs really matter for hotel operational and financial performance?
Hua, Nan, Wei, Wei, L. DeFranco, Agnes, Wang, Dan
Published in International journal of contemporary hospitality management (14.05.2018)
Published in International journal of contemporary hospitality management (14.05.2018)
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Journal Article
Consumers’ persuasion in online food delivery systems
Gunden, Nefike, Morosan, Cristian, DeFranco, Agnes L
Published in Journal of hospitality and tourism technology (31.10.2020)
Published in Journal of hospitality and tourism technology (31.10.2020)
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Journal Article
Is the road to effective assessment of learning outcomes paved with good intentions? Understanding the roadblocks to improving hospitality education
Reich, Allen Z., Collins, Galen R., DeFranco, Agnes L.
Published in The journal of hospitality, leisure, sport & tourism education (01.06.2016)
Published in The journal of hospitality, leisure, sport & tourism education (01.06.2016)
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Journal Article
Where is the Cash in Clubs?
Schmidgall, Raymond S., DeFranco, Agnes L.
Published in International Journal of Hospitality & Tourism Administration (08.08.2021)
Published in International Journal of Hospitality & Tourism Administration (08.08.2021)
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Journal Article
A recommended closed-loop assessment of learning outcomes process for hospitality programs
Reich, Allen Z, Collins, Galen R, DeFranco, Agnes L, Pieper, Suzanne L
Published in International Hospitality Review (08.07.2019)
Published in International Hospitality Review (08.07.2019)
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Journal Article
A recommended closed-loop assessment of learning outcomes process for hospitality programs
Reich, Allen Z, Collins, Galen R, DeFranco, Agnes L, Pieper, Suzanne L
Published in International Hospitality Review (08.07.2019)
Published in International Hospitality Review (08.07.2019)
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Journal Article
Budgeting and Forecasting
Schmidgall, Raymond S., DeFranco, Agnes L.
Published in The Cornell hotel and restaurant administration quarterly (01.12.1998)
Published in The Cornell hotel and restaurant administration quarterly (01.12.1998)
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Journal Article
Budgeting and Forecasting: Current Practice in the Lodging Industry
Schmidgall, Raymond S., DeFranco, Agnes L.
Published in The Cornell hotel and restaurant administration quarterly (01.12.1998)
Published in The Cornell hotel and restaurant administration quarterly (01.12.1998)
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Journal Article
Frequency of Restaurant Advertising and Promotion Strategies: Exploring an Urban Market
Jackson, Faye Hall, Titz, Karl, Defranco, Agnes L.
Published in Journal of food products marketing (14.09.2004)
Published in Journal of food products marketing (14.09.2004)
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Journal Article
Rating the hospitality journals
Ferreira, Raymond R., DeFranco, Agnes L., Rappole, Clinton L.
Published in International journal of hospitality management (1994)
Published in International journal of hospitality management (1994)
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Journal Article