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Social perspectives of e-contact center for loyalty building
by
Park, JungKun
,
Chung
,
HoEun
,
Rutherford, Brian
Published in
Journal of business research
(2011)
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Consumers' travel website transferring behaviour: analysis using clickstream data-time, frequency, and spending
by
Park, Jungkun
,
Chung
,
Hoeun
Published in
The Service industries journal
(01.10.2009)
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How to Increase Saving Intentions: Exploring Psychological Mechanisms Causing Increased Saving Intention at Exposure to Future Self Image
by
Chung
,
HoEun
Year of Publication
01.01.2013
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Dissertation
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Is the Internet a primary source for consumer information search?: Group comparison for channel choices
by
Park, JungKun
,
Chung
,
HoEun
,
Yoo, Weon Sang
Published in
Journal of retailing and consumer services
(01.03.2009)
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Consumer motivation and site transfer behavior: Weblog analysis for online service
by
Chung
,
HoEun
,
Park, JungKun
Published in
2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics
(01.07.2009)
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Conference Proceeding
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