Search Results - "Chay, Jong-Hak" :: K.UTB vyhledávací portál | TBU Library Retrieval Portal

서비스 종업원의 표면행위가 반생산적 과업행동에 미치는 효과에 관한 연구: 감정소모의 매개효과를 중심으로

서비스 종업원의 표면행위가 반생산적 과업행동에 미치는 효과에 관한 연구: 감정소모의 매개효과를 중심으로

by 강성호, 최종학, 이지애, 허원무, Kang, Seong-Ho, Chay, Jong-Hak, Lee, Ji-Ae, Hur, Won-Moo
Published in Journal of distribution science (01.02.2016)

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Journal Article

The Effects of Service Employee's Surface Acting on Counterproductive Work Behavior: The Mediating Roles of Emotional Exhaustion

The Effects of Service Employee's Surface Acting on Counterproductive Work Behavior: The Mediating Roles of Emotional Exhaustion

by Sungho Kang, Ji-Ae Lee, Won Moo Hur, Chay, Jong Hak
Published in Journal of distribution science (01.02.2016)

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Journal Article