The influence of chatbot humour on consumer evaluations of services
Shin, Hyunju, Bunosso, Isabella, Levine, Lindsay R.
Published in International journal of consumer studies (01.03.2023)
Published in International journal of consumer studies (01.03.2023)
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Journal Article
Is this Store Liberal (Un)like me? Consumer Response to Company Policies in a Politically Polarized World
Bunosso, Isabella, Donnelly, Grant, Malkoç, Selin
Published in Advances in Consumer Research (01.01.2022)
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Published in Advances in Consumer Research (01.01.2022)
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