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Intelligent process analytics for CRM
by
Azvine, B
,
Nauck, D D
,
Ho, C
,
Broszat
,
K
,
Lim, J
Published in
BT technology journal
(01.01.2006)
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Journal Article
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engineering
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batch processing
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business analytics
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business operations
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customer satisfaction
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customer services
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data analysis
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ProQuest Technology Collection
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