Communication-and-resolution programs: the challenges and lessons learned from six early adopters
Mello, Michelle M, Boothman, Richard C, McDonald, Timothy, Driver, Jeffrey, Lembitz, Alan, Bouwmeester, Darren, Dunlap, Benjamin, Gallagher, Thomas
Published in Health Affairs (01.01.2014)
Published in Health Affairs (01.01.2014)
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Journal Article
Making communication and resolution programmes mission critical in healthcare organisations
Gallagher, Thomas H, Boothman, Richard C, Schweitzer, Leilani, Benjamin, Evan M
Published in BMJ quality & safety (01.11.2020)
Published in BMJ quality & safety (01.11.2020)
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Journal Article
Another Medical Malpractice Crisis?: Try Something Different
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Journal Article
Web Resource
Medical error professionals' perspectives on Inter-system Medical Error Discovery (IMED): Consensus, divergence, and uncertainty
Miller, Jacquelyn, Vitous, C Ann, Boothman, Richard C, Dossett, Lesly A
Published in Medicine (31.07.2020)
Published in Medicine (31.07.2020)
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Journal Article
Conference Proceeding
Key marketing message for communication and resolution programmes: the authors reply
Gallagher, Thomas H, Boothman, Richard C, Schweitzer, Leilani, Benjamin, Evan M
Published in BMJ quality & safety (01.09.2020)
Published in BMJ quality & safety (01.09.2020)
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Journal Article
Honesty and Transparency, Indispensable to the Clinical Mission-Part I: How Tiered Professionalism Interventions Support Teamwork and Prevent Adverse Events
Brenner, Michael J, Boothman, Richard C, Rushton, Cynda Hylton, Bradford, Carol R, Hickson, Gerald B
Published in Otolaryngologic clinics of North America (01.02.2022)
Published in Otolaryngologic clinics of North America (01.02.2022)
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Journal Article
Honesty and Transparency, Indispensable to the Clinical Mission-Part III: How Leaders Can Prevent Burnout, Foster Wellness and Recovery, and Instill Resilience
Brenner, Michael J, Hickson, Gerald B, Boothman, Richard C, Rushton, Cynda Hylton, Bradford, Carol R
Published in Otolaryngologic clinics of North America (01.02.2022)
Published in Otolaryngologic clinics of North America (01.02.2022)
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Journal Article
Honesty and Transparency, Indispensable to the Clinical Mission-Part II: How Communication and Resolution Programs Promote Patient Safety and Trust
Brenner, Michael J, Hickson, Gerald B, Rushton, Cynda Hylton, Prince, Mark E P, Bradford, Carol R, Boothman, Richard C
Published in Otolaryngologic clinics of North America (01.02.2022)
Published in Otolaryngologic clinics of North America (01.02.2022)
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Journal Article
An Operational Framework to Study Diagnostic Errors in Emergency Departments: Findings From A Consensus Panel
Mahajan, Prashant, Mollen, Cynthia, Alpern, Elizabeth R, Baird-Cox, Kelly, Boothman, Richard C, Chamberlain, James M, Cosby, Karen, Epstein, Helene M, Gegenheimer-Holmes, Jennifer, Gerardi, Michael, Giardina, Traber D, Patel, Vimla L, Ruddy, Richard, Saleem, Jason, Shaw, Kathy N, Sittig, Dean F, Singh, Hardeep
Published in Journal of patient safety (01.12.2021)
Published in Journal of patient safety (01.12.2021)
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Journal Article
Disclosure, Apology, and Offer Programs: Stakeholders' Views of Barriers to and Strategies for Broad Implementation
BELL, SIGALL K., SMULOWITZ, PETER B., WOODWARD, ALAN C., MELLO, MICHELLE M., DUVA, ANJALI MITTER, BOOTHMAN, RICHARD C., SANDS, KENNETH
Published in The Milbank quarterly (01.12.2012)
Published in The Milbank quarterly (01.12.2012)
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Journal Article
A Modified Communication and Optimal Resolution Program for Intersystem Medical Error Discovery: Protocol for an Implementation Study
Dossett, Lesly, Miller, Jacquelyn, Jagsi, Reshma, Sales, Anne, Fetters, Michael D, Boothman, Richard C, Dimick, Justin B
Published in JMIR research protocols (02.07.2019)
Published in JMIR research protocols (02.07.2019)
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Journal Article
Trainees' perceptions of patient safety practices: recounting failures of supervision
Ross, Paula T, McMyler, Eileen T, Anderson, Susan G, Saran, Kelly A, Urteaga-Fuentes, Anabel, Boothman, Richard C, Lypson, Monica L
Published in Joint Commission journal on quality and patient safety (01.02.2011)
Published in Joint Commission journal on quality and patient safety (01.02.2011)
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Journal Article