Responsibility and Well-Being: Resource Integration Under Responsibilization in Expert Services
Anderson, Laurel, Spanjol, Jelena, Jefferies, Josephine Go, Ostrom, Amy L., Baker, Courtney Nations, Bone, Sterling A., Downey, Hilary, Mende, Martin, Rapp, Justine M.
Published in Journal of public policy & marketing (01.09.2016)
Published in Journal of public policy & marketing (01.09.2016)
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Journal Article
Consumer Power and Access
Fitzgerald, M. Paula, Bone, Sterling A., Pappalardo, Janis K.
Published in Journal of public policy & marketing (01.04.2020)
Published in Journal of public policy & marketing (01.04.2020)
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Journal Article
"Mere Measurement Plus": How Solicitation of Open-Ended Positive Feedback Influences Customer Purchase Behavior
BONE, STERLING A., LEMON, KATHERINE N., VOORHEES, CLAY M., LILJENQUIST, KATIE A., FOMBELLE, PAUL W., DETIENNE, KRISTEN BELL, MONEY, R. BRUCE
Published in Journal of marketing research (01.02.2017)
Published in Journal of marketing research (01.02.2017)
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Journal Article
Immigration, Culture, and Ethnicity in Transformative Consumer Research
Crockett, David, Anderson, Laurel, Bone, Sterling A., Roy, Abhijit, Wang, Jeff Jianfeng, Coble, Garrett
Published in Journal of public policy & marketing (01.04.2011)
Published in Journal of public policy & marketing (01.04.2011)
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Journal Article
Why We Need a Service Logic: A Comparative Review
Sampson, Scott E, Menor, Larry J, Bone, Sterling A
Published in The Journal of applied management and entrepreneurship (01.07.2010)
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Published in The Journal of applied management and entrepreneurship (01.07.2010)
Journal Article