Sustainability‐oriented innovation in retailing
Gil‐Saura, Irene, Ruiz‐Molina, Mª Eugenia, Berenguer‐Contrí, Gloria, Marín‐García, Antonio
Published in Psychology & marketing (01.02.2024)
Published in Psychology & marketing (01.02.2024)
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Journal Article
Logistics service quality: a new way to loyalty
Gil Saura, Irene, Servera Francés, David, Berenguer Contrí, Gloria, Fuentes Blasco, María
Published in Industrial management + data systems (23.05.2008)
Published in Industrial management + data systems (23.05.2008)
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Journal Article
How to generate economic satisfaction in b2b contexts? The role of value co-creation and relationship quality
Berenguer-Contri, Gloria, Gil-Saura, Irene, Ruiz-Molina, María-Eugenia, Gil, Roberto, Juma-Michilena, Israel
Published in Economia e politica industriale (01.03.2024)
Published in Economia e politica industriale (01.03.2024)
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Journal Article
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar, Berenguer-Contrí, Gloria, Serra-Cantallops, Antoni
Published in Tourism management (1982) (01.12.2019)
Published in Tourism management (1982) (01.12.2019)
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Journal Article
Relationships among customer orientation, service orientation and job satisfaction in financial services
Gil Saura, Irene, Berenguer Contrí, Gloria, Cervera Taulet, Amparo, Moliner Velázquez, Beatriz
Published in International journal of service industry management (01.12.2005)
Published in International journal of service industry management (01.12.2005)
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Journal Article
Value co-creation in B-to-B environments
Berenguer-Contrí, Gloria, Gallarza, Martina G, Ruiz-Molina, Maria-Eugenia, Gil-Saura, Irene
Published in The Journal of business & industrial marketing (19.06.2020)
Published in The Journal of business & industrial marketing (19.06.2020)
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Journal Article
Capturing consumer loyalty through technological innovation and sustainability: the moderating effect of the grocery commercial format
Marín-García, Antonio, Gil-Saura, Irene, Ruiz-Molina, María Eugenia, Berenguer-Contrí, Gloria
Published in British food journal (1966) (04.07.2023)
Published in British food journal (1966) (04.07.2023)
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Journal Article
Introduction to Special Issue: Brand Equity, Satisfaction, and Word of Mouth
Ruiz-Molina, María Eugenia, Gil-Saura, Irene, Berenguer-Contrí, Gloria
Published in Sustainability (18.11.2021)
Published in Sustainability (18.11.2021)
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Journal Article
La formacion del comportamiento de queja del consumidor: una investigacion exploratoria en usuarios de restaurantes
Moliner Velázquez, Beatriz, Berenguer ContrÃ, Gloria, Gil Saura, Irene, Fuentes Blasco, MarÃa
Published in Innovar : revista de ciencias administrativas y sociales (01.01.2008)
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Published in Innovar : revista de ciencias administrativas y sociales (01.01.2008)
Journal Article
Qualitative and Quantitative Engineering Criteria of Restaurant Wine Lists
Gil Saura, Irene, Eugenia Ruiz Molina, Maria, Berenguer Contrí, Gloria
Published in Journal of wine research (01.03.2008)
Published in Journal of wine research (01.03.2008)
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Journal Article
La calidad y el valor percibido en el transporte de mercancías en España y su importancia en la segmentación de clientes
Saura, Irene Gil, Contrí, Gloria Berenguer, Molina, María Eugenia Ruiz, Pinzón, Santiago Ospina
Published in Innovar : revista de ciencias administrativas y sociales (01.10.2015)
Published in Innovar : revista de ciencias administrativas y sociales (01.10.2015)
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Journal Article