by Bento, Graziela dos Santos, Schuldt, Klaus Siegmar, Carvalho, Luciano Castro de
Published in Gestão & Produção (2020)

by Santos Bento, Graziela dos, Tontini, Gérson
Published in Total quality management & business excellence (29.07.2018)

by Bento, Graziela dos Santos, Tontini, Gérson
Published in Total quality management & business excellence (27.09.2019)

by Tontini, Gérson, Bento, Graziela dos Santos
Published in Current issues in tourism (16.12.2020)

by Hein, Nelson, Bento, Graziela dos Santos
Published in Navus (2020)

by Bento, Graziela dos Santos, Gomes, Giancarlo, Tontini, Gérson
Published in GEPROS : Gestão da Produção, Operações e Sistemas (01.09.2019)

by Bento, Graziela dos Santos, Tontini, Gérson
Published in International journal of lean six sigma (28.05.2024)

by Tontini, Gérson, Bento, Graziela dos Santos, Milbratz, Thaíse Caroline, Volles, Barbara Kobuszewski, Ferrari, Daniela
Published in International journal of hospitality management (01.09.2017)

by Bento, Graziela dos Santos, Hein, Nelson
Published in Navus (27.07.2020)

by Graziela dos Santos Bento, Giancarlo Gomes, Gérson Tontini
Published in GEPROS : Gestão da Produção, Operações e Sistemas (01.09.2019)

by Bento, Graziela dos Santos, Miranda, Ronaldo Leão de, Amal, Mohamed
Published in Colóquio (Taquara.) (01.10.2021)

by Bento, Graziela dos Santos, Kvitko, Larissa, Carvalho, Luciano Castro de
Published in Revista Gestão universitária na América Latina (18.02.2021)

by Bento, Graziela dos Santos, Domingues, Maria José Carvalho de Souza, Hein, Nelson, Boff, Marines Lucia
Published in Economia & gestão (Belo Horizonte, Brazil) (17.11.2020)