The impact of corporate image and reputation on service quality, customer satisfaction and customer loyalty: testing the mediating role. Case analysis in an international service company
Eman Mohamed Abd-El-Salam, Ayman Yehia Shawky, El-Nahas, Tawfik
Published in Journal of business & retail management research (01.10.2013)
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Published in Journal of business & retail management research (01.10.2013)
Journal Article
The impact of leadership behaviour and organisational culture on job satisfaction and its relationship among organisational commitment and turnover intentions. A case study on an Egyptian company
El-Nahas, Tawfik, Eman Mohamed Abd-El-Salam, Ayman Yehia Shawky
Published in Journal of business & retail management research (01.04.2013)
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Published in Journal of business & retail management research (01.04.2013)
Journal Article
The relationship among job satisfaction, motivation, leadership, communication, and psychological empowerment: an Egyptian case study
Abd-El-Salam, Eman Mohamed, Shawky, Ayman Yehia, Nahas, Tawfik El, Nawar, Yehia Sabri
Published in S.A.M. advanced management journal (1984) (22.03.2013)
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Published in S.A.M. advanced management journal (1984) (22.03.2013)
Journal Article
The impact of corporate image and reputation on service quality, customer satisfaction and customer loyalty: testing the mediating role. Case analysis in an international service company
Abd-El-Salam, Eman Mohamed, Shawky, Ayman Yehia, El-Nahas, Tawfik
Published in The Business & Management Review (01.01.2013)
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Published in The Business & Management Review (01.01.2013)
Conference Proceeding
The impact of leadership behaviour and organisational culture on job Satisfaction and its relationship among organisational commitment and turnover intentions: a case study on an Egyptian company
El-Nahas, Tawfik, Abd-El-Salam, Eman Mohamed, Shawky, Ayman Yehia
Published in The Business & Management Review (01.11.2012)
Get full text
Published in The Business & Management Review (01.11.2012)
Conference Proceeding