The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry
Kitapci, Olgun, Akdogan, Ceylan, Dortyol, İbrahim Taylan
Published in Procedia, social and behavioral sciences (01.08.2014)
Published in Procedia, social and behavioral sciences (01.08.2014)
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Journal Article
Ağızdan Ağıza Çevrimiçi İletişimin Otellerdeki Oda Satışlarına Etkisi Üzerine bir Araştırma
TAŞTAN, Serkan, DÖRTYOL, İbrahim Taylan, AKDOĞAN, Ceylan, KİTAPÇI, Olgun
Published in Doğuş Üniversitesi dergisi (27.07.2012)
Published in Doğuş Üniversitesi dergisi (27.07.2012)
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Journal Article