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The dark side of AI-powered service interactions: exploring the process of co-destruction from the customer perspective

by Castillo, Daniela, Canhoto, Ana Isabel, Said, Emanuel
Published in The Service industries journal (26.10.2021)

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Journal Article

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一种电缆产品的智能检索及报价系统

Year of Publication 03.12.2024

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Patent

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一种社交客户关系管理方法、设备及系统

Year of Publication 07.06.2019

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Patent

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Management system and method for preventing customer resource loss

by JIAN YUANZHI, CHEN LYUYING
Year of Publication 29.07.2022

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Patent