A STEP TOWARD DEFINING A CUSTOMER-CENTRIC TAXONOMY FOR MANAGING LOGISTICS PERSONNEL
Keller, Scott B, "Doug" Voss, M Douglas, Ozment, John
Published in Journal of business logistics (01.09.2010)
Published in Journal of business logistics (01.09.2010)
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Journal Article
Discovering the power of emotional intelligence and organizational identification in creating internal market-oriented supervision
Keller, Scott B, Kimball, Bob, Brown, Bruce, Patitucci, Giovana, Voss, M. Douglas "Doug"
Published in Journal of transportation management (22.12.2017)
Published in Journal of transportation management (22.12.2017)
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Journal Article