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The Use of Importance-Performance Analysis (IPA) in Evaluating Japan’s E-government Services
by
Wong, Meng Seng
,
Hideki
,
Nishimoto
,
George, Philip
Published in
Journal of theoretical and applied electronic commerce research
(01.08.2011)
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Use of Satisfaction-Satisfaction Matrix (SSM) to Evaluate Japanese E-Government Services
by
Seng, Wong Meng
,
Nishimoto
,
Hideki
,
Nishigaki, Yasuyuki
,
Jackson, Stephen
Published in
Electronic journal of information systems evaluation
(01.07.2017)
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A new e-government role in improving local government performance: a study based on a yardstick competition model
by
Nishigaki, Yasuyuki
,
Higashi, Yuzo
,
Seng, Wong Meng
,
Nishimoto
,
Hideki
Published in
International Journal of eBusiness and eGovernment Studies
(01.07.2012)
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Complex view support for a library database system
by
Nishimoto
,
Hideki
,
Ura, Shoji
Published in
Information processing & management
(1989)
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business
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library & information science
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computer science
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customer satisfaction
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e-government
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electronic commerce
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electronic government
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quality of service
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