Development, growth and finance of organizations from an Eastern European context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)

• Corporate Author: Griffiths School of Management International Conference Oradea, Romania
• Other Authors: Vaduva, Sebastian (Editor), Fotea, Ioan S. (Editor), Thomas, Andrew R. (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham, Switzerland : Springer, [2017]
• Subjects: Business > Congresses.; Business enterprises > Congresses.; Leadership > Congresses.; Entrepreneurship > Congresses.; Markets > Congresses.; Business ethics > Congresses.; elektronické knihy; electronic books

This book explores challenges and approaches to the development, financial management and growth of Eastern European organizations, both public and private. Including papers derived from the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC), organ...

Table of Contents:

• Preface; Contents; Chapter 1: Country Benchmarking for Setting Up a New Business; 1.1 Introduction; 1.2 Theoretical Background; 1.3 Methodology; 1.4 Results and Discussions; 1.5 Social Progress Index; 1.6 Economic Development Indicator; 1.7 Conclusions; Bibliography; Chapter 2: The Image of Local Public Administrations in Transylvania Among Citizens: An Empirical Study; 2.1 Introduction; 2.2 Literature Review; 2.2.1 The Local Public Administration; 2.2.2 Image of the Public Administration; 2.2.3 Public Administration Staff (Civil Servants); 2.2.4 Communication Within Public Administrations.
• 2.2.5 Proximity or the Distribution of Public Administration Services2.2.6 Web Presence of Public Administrations (E-Governance); 2.2.7 Local Taxes and Duties; 2.3 Research Methodology; 2.3.1 Research Objectives and Operationalisation of Constructs; 2.3.2 Sample Characteristics; 2.4 Results and Discussions for the General Model; 2.5 Results and Discussion of the Model, Split According to the Various Categories of Considered Localities; 2.6 Conclusions, Limitations and Further Research Perspectives; Bibliography.
• Chapter 3: Entrepreneurial Myopia and Succession-Based Crises in Family Businesses: A Strategic Options Perspective3.1 Introduction; 3.2 Structure of the Paper; 3.3 Methodology; 3.4 Contribution and Implications; 3.5 Family Business Succession (FBS): A Literature Review; 3.6 Real Option Theory; 3.7 Entrepreneurship Theory: Entrepreneurial Functions; 3.8 Entrepreneurial Functions and Real Options; 3.9 An Analysis of the Process of Succession and Entrepreneurial Myopia; 3.10 Context of the Business Succession; 3.10.1 Role and Position of the Successor.
• 3.10.2 Succession Process Stakeholders (Actors Involved in Succession)3.10.3 Human and Social Capital of the Old and New Entrepreneurs; 3.10.4 Number of Entrepreneurs Involved; 3.10.5 Size, Age, and the History of the Firm; 3.10.6 External Environment; 3.11 Content of the Business Succession; 3.12 Process of Business Succession; 3.13 Post-succession Phase; 3.14 Outlook and Limitations; Bibliography; Chapter 4: The Development of Medical Business Through Relational Marketing; 4.1 Introduction; 4.2 Medical Services Consumer.
• 4.3 Differences and Similarities Between Medical Services Consumers and Other Consumers4.4 The Behavior of the Consumer of Medical Services; 4.5 Purchase Decision Process; 4.6 Methods of Winning the Loyalty of Customers in Medical Services; 4.7 Conclusion; Bibliography; Chapter 5: Customer Satisfaction in IT Professional Services Research; 5.1 Introduction; 5.2 Literature Review; 5.3 Methodology; 5.3.1 Explanation of Terms; 5.3.2 Collection of Data; 5.4 Survey Questions; 5.4.1 Analysis Method; 5.5 Results; 5.5.1 Customer Satisfaction Ratings; 5.6 Financial Factors.