Service design : from insight to implementation

Saved in:
Bibliographic Details
Main Authors Polaine, Andrew (Author), Løvlie, Lavrans, 1969- (Author), Reason, Ben (Author)
Format Book
LanguageEnglish
Published Brooklyn, New York : Rosenfeld Media, [2013]
Subjects
služby
doprovodné služby
řízení vztahů se zákazníky
design management
service industries
customer services
customer relationship management
příručky
případové studie
handbooks and manuals
case studies

Cover

ikona Nápověda Glossary of Terms
Status More Information Location Call Number
Holdings details from Knihovna UTB
Status In house loan More Information Location Study room - 3rd floor Call Number 005/POLAINE,A.
Status CheckedOut – Due: 02.10.2025 More Information Location FMC Call Number 005/POLAINE,A.

Similar Items