Table of Contents:
  • Healthcare in the United States
  • Types and structures of health services organizations and systems
  • Healthcare technology
  • Ethical and legal environment
  • The practice of management in health services organizations and systems
  • Managerial problem solving and decision making
  • The quality imperative: the theory
  • The quality imperative: implemention
  • Strategizing
  • Marketing
  • Controlling and allocating resources
  • Designing
  • Leading
  • Communicating