The effective public manager : achieving success in a changing government

• Main Authors: Cohen, Steven, 1953- (Author), Eimicke, William B., 1949- (Author), Heikkila, Tanya, 1970- (Author)
• Format: Book
• Language: English
• Published: San Francisco : Jossey-Bass, c2008
• Edition: 4th ed.
• Subjects: management veřejné správy; veřejná správa; public administration management; public administration; příručky; handbooks, manuals, etc

Table of Contents:

• The perpetual crisis in public management
• Defining effective public management
• How to find and keep good people
• Developing effective working relationships
• Structuring systems, tasks, and responsibilities
• Understanding and applying innovation strategies in the public sector
• The art and craft of contracting
• Gathering, organizing, and using information
• Mastering the budgetary process
• Shaping organizational goals and strategies
• Communicating with the public, the media, and stakeholders
• Surviving and thriving in public service