Lean hospitals : improving quality, patient safety, and employee engagement

"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...

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Bibliographic Details
Main Author Graban, Mark (Author)
Format Book
LanguageEnglish
Published Boca Raton : CRC Press, c2012
Edition2nd ed.
Subjects
zdravotnický management > Spojené státy americké
ekonomika zdravotnictví > Spojené státy americké
nemocniční péče > Spojené státy americké
reforma zdravotnictví > Spojené státy americké
management změny
organizační změna
ekonomická efektivnost
management jakosti
health service management > United States
medical economics > United States
hospital care > United States
health care reform > United States
management of change
organizational change
economic efficiency
quality control
studie
studies

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Summary:"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Vydavatelská anotace
Physical Description:xxi, 245 s. : il. ; 26 cm
Bibliography:Obsahuje bibliografické odkazy a rejstřík
ISBN:9781439870433

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