Advances in through-life engineering services

This edited book offers further advances, new perspectives, and developments from world leaders in the field of through-life engineering services (TES). It builds up on the earlier book by the same authors entitled: "Through-life Engineering Services: Motivation, Theory and Practice." This...

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Bibliographic Details
Other Authors Redding, Louis (Editor), Roy, R. 1966- (Editor), Shaw, Andy, 1956- (Editor)
Format Electronic eBook
LanguageEnglish
Published Cham, Switzerland : Springer, 2017.
SeriesDecision engineering,
Subjects
Product management.
Product life cycle.
elektronické knihy
electronic books
Online AccessPlný text

Cover

Table of Contents:
  • Preface; Acknowledgements; Contents; 1 Introduction; Abstract; 1.1 Introduction to Through-Life Engineering Services; 1.2 Understanding the Target Audience for This Book; 1.3 Developing the Structure for This Book; 1.4 The Structure of This Book; References; Developing a Strategy for Through-life Engineering Services; 2 The Development of a UK National Strategy for Through-Life Engineering Services: Rationale and Process; Abstract; 2.1 Introduction; 2.2 The Initial Journey; 2.3 The Launch and Development of the Strategy; 2.4 The Presentation of the Strategy and the Next Steps.
  • AcknowledgementsReferences; 3 The Development of a UK National Strategy for Through-Life Engineering Services: Workshop Outputs Analysis and Final Strategy Creation; Abstract; 3.1 Introduction; 3.2 The Initial Workshop at the Royal Academy of Engineering; 3.2.1 Objectives, Activities and Templates; 3.2.2 Direct Workshop Outputs; 3.3 The Three Regional Strategy Development Workshops; 3.3.1 Objectives, Activities and Templates; 3.3.2 Direct Workshop Outputs; 3.4 The Synthesis of the Workshop Outputs into a National Strategy; Acknowledgements; References.
  • Through-life Engineering Services and Design4 Warranty Driven Design-An Automotive Case Study; Abstract; 4.1 Introduction; 4.2 Exploring the Link Between Warranty and Through-Life Engineering Services; 4.3 The 'Voice' of the Customer-An Automotive Example; 4.3.1 JD Power; 4.3.2 New Car Buyers Survey (NCBS); 4.3.3 AA Roadside Assist and Dealership Warranty Claims; 4.3.4 OEM Fleet Management Systems (FMS); 4.3.5 Media Systems; 4.3.6 Social Networks; 4.4 Development of a TES System Architecture to Inform Design; 4.5 Concluding Remarks; References.
  • 5 Designing for Service in a Complex Product Service System-Civil Aerospace Gas Turbine Case StudyAbstract; 5.1 Case Study Context: The Rolls-Royce Aero Engine/TotalCare ® Service; 5.2 The Costs of Owning a Gas Turbine Aero Engine; 5.2.1 Indirect Operational Disruption Costs; 5.2.2 Installed Costs; 5.2.2.1 Consumables; 5.2.2.2 Installed Maintenance Burden; 5.2.2.3 Monitoring Costs; 5.2.3 Uninstalled Costs-Maintenance; 5.2.3.1 Removal of the Engine; 5.2.3.2 Replacement of the Engine (Substitute Asset); 5.2.3.3 Transport of the Engine; 5.2.3.4 Modular Disassembly; 5.2.3.5 Module Disassembly.
  • 5.2.3.6 Inspection5.2.3.7 Repair or Replace; 5.2.3.8 Rebuild Engine; 5.2.3.9 Test Engine; 5.2.3.10 Transport Engine; 5.2.3.11 Re-install Engine; 5.3 Is a Gas Turbine Engine Unique in Its Service Support Complexity?; 5.4 The Nature of Cost; 5.4.1 Intrinsic Cost (Minimum Cost with Perfect Decision Making); 5.4.2 Inefficiency Cost (Additional Costs from Imperfect Decision Making); 5.5 The Nature of Deterioration; 5.6 The Design and Verification Process-Mitigating Deterioration; 5.6.1 Requirements Cascade; 5.6.2 Prediction and Design Action; 5.6.3 Feedback Loops.

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