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Dealing with difficult people : 24 lessons to bring out the best in everyone
by
Brinkman, Rick
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Kirschner, Rick
Year of Publication
2007
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Related Subjects
conflict management
interpersonal communication
interpersonal conflicts
interpersonal relations
interpersonální komunikace
interpersonální konflikty
interpersonální vztahy
management konfliktů
problem solving
řešení problémů
